ACT is a certification body that certify clients operating in the field of wood and wood products.
MISSION & VISION
To become the leading certification scheme in the applicable fields of certification, ensuring certified products exceed expected quality.
Types of Management Systems & Certification Schemes
ACT is currently accredited for ISO/IEC 17021-1 for Quality Management System Certification for EAC 6: Wood and Wood Products (ISO 9001).
ACT is currently accredited for ISO/IEC 17065 for product certification with regards to SANS 754, SANS 457-3 and SANS 1288. ACT has applied for an extension of scope to include SANS 1783 – Part 1, 2, 3, 4, 5.1, 5.2 and SANS 10096.
Note: Documents that have a reference number ending with “.21” or “.sm” are applicable to ISO/IEC 17021-1 and saw-milling (ISO/IEC 17065) respectively.
Services & Products
Complaints & Appeals
African Certification & Testing (ACT) is committed to providing a world class product certification service and maintaining the highest standards of service in all our dealings with client, third parties and stakeholders.
We recognise that on occasion it may be necessary for our client, or those using certification services to raise a complaint with us. If you are a third party who has concerns about the activities of ACT certification body, or if you are a direct client of ACT certification body who is unhappy with our service, then do please get in touch with us.
An applicant or accredited body may formally request ACT to re-consider any adverse decision made which relates to its desired certification status. The applicant or certification body should submit an appeal in writing to ACT administrator
In case of any complaint or appeal please complete the Incident Report (F20) below and send it to
(1) Dear ACT clients and prospective clients take note that we are committed to continuous improvement and as a result thereof we carry out an ongoing review on our procedures.